Dear Valued Customers

In the face of the challenges posed by the current global COVID-19 situation, KEYENCE is working to maintain a continuous and reliable operation and support for you. We are currently implementing our business continuity plans, and we are religiously monitoring and responding to the changes in local conditions. Safety is our top priority.

Our support for our local customers will remain as it is among the activities deemed essential. Our local support teams will be available as we work from home. E-mails, phone calls, and videocalls will be our go-to method of communication. You may also send us your samples from the safety of your location, and we will arrange a web meeting for demonstrations, and additional inquiries and explanations.

Kindly contact the person in charge directly, or feel free to contact the following:

Local Support:

Telephone: +63-2-8-981-5000


Japanese Support:

Telephone: +63-2-8-981-5005


Regarding the delivery of our products, although foreseeing possible delays, we can still deliver our products to some specific areas. However, due to lockdown and quarantine situations, shipping to some areas might not be possible at the moment. Kindly inquire first on the availability of delivery service to your area.

Thank you very much for your trust and cooperation.